Leidos

Passenger Flow Measurement Services

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Embracing technology to achieve service excellence. Airports around the world are feeling the strain of increased air travel. Many are finding that creating a solution for measuring passenger volumes and flows can be a complex challenge. 

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Leidos is helping airports optimize wait times, reduce overhead, maximize revenue, and improve the overall passenger experience with Passenger Flow Measurement (PFM). Our experienced, knowledgeable consultants and PFM systems experts work with you to design and build a complete solution tailored to and scaled for your airport. We provide everything you require from initial consultancy, requirements analysis, project management and procurement, to system design, integration, testing, and final commissioning. We are there for you, to get you up and running and through a full lifecycle implementation and support.

An enhanced passenger experience can only be achieved with a clear understanding of metrics across the end-to-end passenger journey. These key metrics are fundamental to successful airport operations.

  • Passenger counts
  • Queue length
  • Dwell time
  • Wait time
  • Passenger journey
  • Process time
  • Desk or lane activity
  • Passenger throughput