DSS Takara Bio India Pvt Ltd
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Preventative Maintenance Services
Customers, particularly high-volume users, who would like to proactively maintain their system to ensure optimal performance and avoid unexpected downtime have the option to purchase individual PM visits (to supplement the Service Plan).
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Purchase of a PM service includes one visit and covers:
- ICELL8 Single-Cell System
- Complete inspection of the system
- Deep cleaning of the ICELL8 MSND
- Replacement of parts that have undergone normal wear and tear:
- Microscope—bulb
- ICELL8 MSND—tips, syringes, solenoids, filters, tubing, and valves
- Realignment of the ICELL8 MSND tip
- Recalibration of the microscope stage
- Checking humidifier, chiller, and fan functions
- Test run of the system to validate performance of the system
- Installation of software updates (as needed)
- ICELL8 cx Single-Cell System
- Complete inspection of the system
- Deep cleaning of the dispensing unit
- Replacement of parts that have undergone normal wear and tear:
- Imaging hardware—bulb
- Dispensing hardware—tips, syringes, solenoids, filters, tubing, and valves
- Realignment of the dispensing tips
- Recalibration of the imaging hardware
- Checking humidifier, chiller, and fan functions
- Test run of the system to validate performance of the system
- Installation of software updates (as needed)