DSS Takara Bio India Pvt Ltd

Service Plan

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The customer also has the option to purchase a single-year or multi-year Service Plan to cover a system beyond the expiration of the initial warranty period. If the plan is being purchased after the warranty has expired, a separate service visit (at customer`s expense) will be required prior to approval of the Service Plan.

  • One Preventative Maintenance (PM) visit per year to ensure optimal performance and avoid unexpected downtime by replacing and servicing parts expected to require attention due to normal wear and tear
  • Unlimited phone and email support
  • Complete parts, labor, and travel for issues arising from unexpected breakdown