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BM Group Polytec S.p.A., part of BM Group Holding S.p.A
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  3. BM Group Polytec S.p.A., part of BM ...
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  5. Services and After Sales Service

Services and After Sales Service

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Polytec Service has been conceived to meet the needs of our customers with regard to after-commissioning and after-sales service for the supplied machines and software and is increasingly required as a "service package".

A timely and professional support is the added value that distinguishes our company from the moment a machine is sold.

Working in close cooperation with the customer, our technical staff supervises all operations and coordinates a team of experts that supports the operator from the initial troubleshooting to the resolution of the problem.

This service partly consists in a detailed analysis aiming at identifying failure sources with instructions and measures to prevent the problem from occurring again.