Silver Services

The expanded package for a committed partnership! This service offering guarantees a professional and locally present service and support organization in the DACH region. Our technicians process and solve all IT infrastructure requests in a fast and reliable manner. IMACDs will be dealt with in a professional, efficient and coordinated manner. The services will be discussed and defined in a workshop (SLA) and monitored afterwards (KPI). The specific requirements, processes and structures of the customer will be analyzed and documented locally (FSI).