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Street Cleaning, Repairs and Maintenance Services
You can report broken or overflowing bins, illegally dumped rubbish and street cleaning or maintenance issues in your neighbourhood using our online forms or by calling us.
Residential streets are cleaned every week and those in the central city area are cleaned every day. High usage areas are cleaned many times a day.
We will remove or clean up:
- litter and rubbish
- rubble, dirt and silt
- oil or hazardous spills
- animal droppings, dead animals and dog waste
- weeds, leaves, small tree branches and pollen
- bodily wastes including faeces, blood and vomit
- illegally dumped commercial or domestic waste, including cigarette butts, milk crates, mattresses and hard waste.
To help keep streets free of litter, we’ve installed almost 450 solar smart bins, 2000 public litter bins and 500 cigarette butt bins around the City of Melbourne. These bins are provided in strategic locations for the general public to dispose of litter and recycling items. These bins should not be used for the disposal of household and commercial waste and recycling. Residents and businesses should use their own bins to dispose of waste and recycling material.
Residents can contact City of Melbourne to access our residential waste and recycling services. Businesses can visit commercial waste and recycling services to find out more.
A new Rapid Response Clean Team is patrolling the CBD and responding in real time to requests for street cleaning and graffiti removal, to make our city sparkle.
You can use our online forms to report any issues with cleaning, bins and dumped waste in shared public spaces, streets and parks.
If there is any danger to the public or public space relating to a cleaning issue, please call us immediately on 03 9658 9658.
You can also report issues related to street repairs or maintenance. City of Melbourne is responsible for:
- repairing potholes, cracks or uneven surfaces on roads, bike paths and footpaths
- responding to flooded roads if public drains are blocked
- keeping street furniture such as park benches, bollards and drinking fountains in good repair
- servicing street lighting in certain areas
- maintaining parking infrastructure including meters, line markings, signage and bike parking hoops.
Find out more about reporting issues relating to:
- Chemical spills
- Hazardous spills
- Burst water mains and broken fire hydrants