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Technical Support Services
Lumex Instruments provides worldwide technical supports. Installation: All instruments set-up is carried out by our service engineers or local authorized distributors at a customer`s site.
We solve any problems related to hardware and software offline and online. Spare parts are delivered and repair is done immediately upon request within the warranty period (for free) and after.
We offer the most efficient use of our equipment and instruments to solve your analytical problems. Our application specialists are ready to advise you on choosing the right technology and running the analysis.
We provide consultations and training of operating personnel based on a customer`s specific needs. Training classes can be held online and offline either at Lumex Instruments’ training centers or at the customer`s site.
