VertexOne - Customer Services
Explore VertexOne’s range of customer service technology solutions and what they can do for you. For utilities, the journey to providing the ultimate in customer service experience can be a long and often incremental one, especially if you’re maintaining an existing CIS. Even when you arrive at your ultimate CIS, the journey isn’t over. That’s because utilities keep the same CIS for 10, 15, 20 years or longer, and that means they need expert support for the long haul.
That’s why VertexOne goes beyond just providing state-of-the-art CIS solutions and offers a wide variety of expert support services. Whether you’re implementing a new CIS, upgrading your existing CIS, or maintaining a legacy system, VertexOne’s experienced service experts are a true extension of your team. From signature CIS and SAP support to bill print and payment services, implementation planning, hosting, and infrastructure services, VertexOne Services can optimize your current technology, create efficient business processes, and reduce costs over the life of your journey. Explore VertexOne’s range of support services and what they can do for you.
SAP Support
A White Glove approach to SAP support you won`t find anywhere else.
Banner CIS Support
Hosting and supporting our BANNER CIS customers since 1998.
E-CIS Support
Still running ECIS/eCIS+ on AS400? VertexOne has you covered.
Bill Print / Payment
A single point of contact for customer experience and billing/payment solutions.
Implementation
Experience plus our templatized approach keeps everything predictable.
Hosting
Vertex hosting provides end-to-end infrastructure management services.