Virtual RMM Management Services

Infrassist has a team of certified RMM experts who take the reins of RMM administration on your behalf. We empower MSPs to improve the performance efficiency of their RMM platform by leveraging our proven processes and optimisation practices.

Outsourcing RMM administration to Infrassist enables MSPs to lay the foundation for true scalability with expert administration, custom integrations, best practices implementation, standardization, and script automation.

While your in-house team focuses on critical initiatives, our skilled engineers will leverage their extensive experience across various RMM platforms to fine-tune your RMM for maximum output and optimal functionality. From RMM migration to management, we have got you covered with full-scale RMM solutions.

Our Approach to RMM Administration

Review Configuration & Implementing Best Practices

Ensure optimal RMM utilization as we configure it to leverage its full potential and adhere to industry best practices.

Alert Noise Reduction

Streamline your operations by reviewing and refining alerts settings to reduce redundant and false positive alerts. Set alert templates to monitor previously unmonitored devices and configure email notifications for timely resolution.

Automation for Efficiency

Implementing automation with curated or built-in scripts for enhanced proactivity and efficiency, enabling self-healing mechanisms wherever possible.

Patch & AV Compliance

Reviewing compliance reports regularly to recommend changes to maintain patch and antivirus compliance over 95%, keeping your clients’ systems secure and up-to-date.

Identify Integration Possibilities

Identify integration possibilities within your tool stack, such as PSA, Backup, and AV solutions to streamline workflows.

Streamline Regular Reporting

Schedule and deliver branded reports regularly to give a quick overview of the actions taken and the health status, thereby bolstering your clients’ confidence in your service delivery.