Infrassist Technologies Pvt Ltd services

Service desk is the frontline for customer interactions, it’s at the core of every MSP’s business operations. Cumulating unresolved support tickets or inefficient technical assistance can impact the service quality of an MSP. That’s why having the right resources and the required technical proficiency is more than important.

At Infrassist, we recognize the challenges of balancing limited resources, talent scarcity, and time & budget constraints when it comes to hiring skilled engineers. We understand that it is not always feasible to invest into hiring, training, and managing technicians for each specific skill set.

Drawing from the audits performed by Infrassist, over 90% of the MSPs fail in utilizing the full potential of their RMM platforms. An RMM platform holds the key to ensure operational maturity and enhanced service delivery for MSPs. That’s why RMM administration is a strategic task for MSP businesses which cannot be overlooked.

In today’s modern landscape of relentless cyber threats, making the network defenses rock-solid is more important than ever and more so as an MSP committing full-scale IT support to its customers. Firewall administration is a way to consistently seal vulnerabilities and uphold optimum performance, availability, and security of your clients’ network infrastructure.

The M365 suite is at the foundation of collaboration and productivity in most of the organizations. As an MSP, you recognize the importance of delivering secure and seamless M365 experience to your clients. This is where our specialized M365 admin services come in. We act as your extended team, providing tailored and expertly managed M365 support to your clients.

Transitioning to a modern workplace through Microsoft 365 migration presents a lot of criticalities and complexities. At Infrassist, we get the challenges MSPs face in navigating migration paths while ensuring a seamless transition to the M365 suite. Leveraging our proven track record and in-depth expertise in Cloud Consulting & Professional Services, we offer comprehensive Microsoft 365 migration Services & solutions tailored specifically to support MSPs in alleviating the challenges associated with migrating to M365. Our tailored approach ensures minimal disruptions and smooth transition while empowering MSPs to establish value-driven partnerships with their clients.

Migrate Your On-Prem Server & Application Workloads Running in Public/Private Cloud Data Centre to Azure Cloud with Minimal Changes to the Underlying Infrastructure

It is a common predicament that businesses today are struggling by the constraints of legacy infrastructure. Relying on legacy systems can be a drain of time and money, limiting innovation and scale. In contrast to the challenges posed by legacy IT, cloud computing has emerged as a transformative force, which is no longer just an option, but a strategic imperative to thrive in this modern age.