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Retriever - Dispatch and Scheduling Software
Schedule and dispatch jobs directly to the field. Retriever’s dispatch and scheduling is a multi-user web-based solution that utilizes WIFI technology for efficient scheduling of jobs, workers, and equipment. As a web 2.0 solution, Retriever’s Scheduler is easy to implement and is well suited for dispersed service fleets.
Real Time Updates
Retriever Scheduler updates in real time so managers always know when field workers arrive on site, start work and finish jobs. Accurate, up-to-date information helps paint the most complete picture of field operations so the best decisions can be made. Using Retriever’s scheduling capabilities work can easily be dispatched using a drag and drop, assisted or optimized scheduling capability.
Optimize Field Management
Using a drag and drop method, dispatchers can quickly and confidently evaluate who the best field worker is for the job at hand, and immediately dispatch the work to their mobile device. Under assisted scheduling, Retriever automatically evaluates the best field worker for a job and presents the choice to the scheduler to agree. Optimised scheduling looks at all jobs and workers over a designated time period, then presents full plans of work assignments that are optimised against SLAs, cost, and travel.
- Increase transparency of field operations with dynamic status updates sent from the field in real time
- Achieve the contracted service level agreements with accurate information captured in the field
- Expand the flexibility of team and crew assignments with jobs sent and received in real-time
- Improve job response time with optimized, automated and/or manual job assignment and dispatch. Scheduling sophistication level is upgradeable
- Complete more jobs each day with streamlined field data collection