Harmony Enterprises Advantage Software
Harmony Enterprises’ Advantage! software monitors baler and compactor service in a revolutionary and cost-saving way! With the Internet of Things (IoT) and M2M technologies driving data creation for management teams, Harmony Enterprises’ Advantage! and the world-class Harmony Customer Service Department are leading the way in performance and benefit.
Whether your business consists of a single site operation or a corporate chain with many locations, Harmony Enterprises’ Advantage! will save you time and money by allowing you to:
- Create Service Tickets For Repairs & Maintenance On Any Brand Equipment
- Track All Parts, Service, & Equipment ETA’s
- Comment On Service Cases
- Search, View, and Post Photos and Documents Related To Repair Cases
- Communicate Directly With Harmony Customer Service
- Eliminate The Need For Unnecessary & Time Consuming Phone Calls
- View and Print Valuable Data Graphs
Another important feature of this software is that each individual service case is time stamped, sorted, and stored for reference and easy retrieval. This assists with preventive maintenance scheduling, increasing the life of your equipment. Data graphs are generated showing how many service calls are out at the same time, where they are occurring, and the days of the week that they take place most frequently.