ROAMWORKS - Remote Operational Application Management

Accessibility
The system was setup to be entirely web based to warrant accessibility from anywhere in the world, requiring only an Internet connection and a web browser. This also has profound consequences for the system serviceability since any update to ROAM (or any of its applications) is immediately available to its users without the hassle of having to upgrade to the latest version of software.

In addition, the system was setup to be multilingual. The default language for all ROAM applications is English but the system supports Arabic, German, Mandarin Chinese, Portuguese, French and Spanish, at present.

Browser Independent
ROAM can be used on any browser as it complies closely with W3C standards, allowing the use of browsers such as Chrome, Firefox, Opera, Safari, and Internet Explorer.

Hardware Independent
ROAM can be used with any type of remote terminal hardware, allowing a customer to use the best-suited piece of hardware for his/her requirements. In addition, several different types of hardware can be used simultaneously, allowing a customer to choose a terminal with optimal characteristics for a particular part of a job.

Network Independent
To allow a customer to choose the best communication system for the job at hand, ROAM is capable of interfacing to any communication network. At the same time, a single customer can use more than one network simultaneously, allowing the use of as many as makes sense for the particular situation.

One System
ROAM can run as one single system on a single machine or, if necessary, distributed over multiple machines. It handles multiple customers and multiple applications simultaneously. If the load on the system is such that additional processing power is required, components can be used in parallel as more machines are added. It will however still be one system, ensuring optimum manageability and serviceability.

Open Platform
The real value proposition of Remote Tracking and Monitoring to commercial organizations lies not in equipping assets with tracking and monitoring devices, and having them communicate with a central location, but in how the information collected from these devices is utilized to manage the operations of the organization and achieve tangible benefits, such as improvements in efficiency, productivity, asset utilization and customer relations.

Since most enterprises have an existing IT infrastructure and operate systems that already provide many of the features and functionality that drive the enterprise’s operations, the key is to interoperate with these systems. ROAM is therefore not just a wireless messaging system, and a family of asset management applications, but more importantly it provides the bridge (or middleware) that links remote assets with the backend IT systems that manage their operations.

ROAM was architected and implemented as a framework for easy customization. It has been used to develop over 30 different applications ranging from Vehicle Tracking to Lighthouse Monitoring, in some cases with multiple variations and specializations, for a wide range of different assets. Much of this flexibility has been built into a system of configuration, so that applications can be assembled or composed from a variety of available features and options, without programming effort.

Even when new development is required to create new features or options, the effort for this is typically much lower than for normally architected systems that are built for one application only. This is due to the component and framework-based architecture of ROAM. Components provide the building blocks and the framework provides the glue for combining components.

Competitive products may appear to offer similar features and functionality. Mostly however, they lack the reliability and flexibility of ROAM. In many cases, the unique requirements with respect to Remote Asset Management Systems that operate in 24×7 environments have been inadequately addressed: specifically, the issues of security, reliability, robustness, fault-tolerance, platform independence and system support overhead. ROAM’s solid and open architecture provides the foundation of its dependability and adaptability.

Whether you’re doing roadwork, wastewater treatment, cable installation or performing some other public works-type project, you can’t risk equipment malfunction and downtime. Not only would this affect your ability to do the job, but there may also be PR or health consequences as well. That controversial road project doesn’t need to impede traffic flow any longer than necessary. And, “boil water” advisories are never welcome news. ROAMWORKS delivers a number of GSM/GPRS- and Satellite/GPRS-based applications that enable utility and environmental services entities to remotely monitor and track equipment and processes. Problems can be quickly identified and resolved in the most efficient manner before they escalate.

We offer solutions for:

• Water/Wastewater Management – Keep tabs on fill pumps and other equipment to prevent sewage backups and other problems.
• Portable Equipment Tracking & Monitoring – A perfect solution when you have: equipment left on job sites for long periods of time; portable lighting sources (such as solar-powered trailers); or remote assets you want to track and monitor that have no power source (trailers, fishing boats for rent, etc.).