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System Technology Problem Research & Solution Design
When a marketing department drives any sales process without reasonable controls, the process leads to the release of imperfect products, containing bugs and always lacking documentation. When it comes to computer technology this problem is extremely serious. Technology personnel spend an endless number of hours trying to provide solutions for those problems. If you are an end user, you have been frustrated more than once when your favorite software is updated and the look/feel (how it worked) has been changed. In most cases you can trace it back to the marketing department. They need to sell something new, so they release a new version with truly a few new features, but now everything works differ- ently. Simply it is done to be able to get that upgrade sale from you. But, in general, any time a programmer make changes to software code, they leave behing bugs. It then takes that software company to release multiple fix releases over time make it stable again.
You lose the time and spend the money, but it is their fault.
Understanding how to resolve these problems is not a skill for you nor do you want to spend hours resolving the issue. Since we do have to resolve programming issues like these we can make the resolution happen faster for you.
There are other technology problems which simply are generated from new processes, needs and changes. We also help companies to solve these types of issues as well. Our company over the many years of support have added an endless variety of new features for our customers. So if you have one of those questions starting with “There just must be a better way to .....” We can help you find that “better way” and in some cases we may already have created that better way and can immediately make it available to you