VertexOne - Customer Information System (CIS) Essentials Software
VertexOne Customer Information System Essentials is a robust, user-friendly and highly configurable Customer Information System (CIS) built from the ground-up on a stable infrastructure. Our platform has been refined for the unique needs of mid-sized utilities. The system offers a platform with seamless integration to additional systems including digital customer engagement, finance, mobile work management, GIS, asset, and more. VertexOne CIS?EssentialsTM is provided as?an enhanced?SaaS solution, which ensures regular access to enhancements for utilities and?a?predictable total cost of ownership.
Provide your team a system that is easy and efficient to use that results in:
- Reduced call times
- Increased first call resolution
- High data integrity
Allow your utility to focus on strategic business objectives with:
- 24x7 Help desk support
- Single point of contact
- Disaster Recovery
- Hosting
Reduce your total cost of ownership and future-proof your system with:
- Annual product upgrades
- Regular maintenance
- Minimize interruptions
- Faster issue resolution
- Minimize billing errors
- Superior customer experience
- Effective customer communication
- Enhanced personalization