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Virtual Proctoring Software
Over the past decade, the demand and need for online training has continued to increase. More and more companies choose to bring in contract-based workers and operate during non-standard work hours. These shifting company needs mean that worker training has shifted, too. Online courses have made onboarding and training processes more efficient, convenient, and cost-effective, but this digital solution has also made portions of training uncertain. When workers complete training away from a classroom, how can companies be sure the people taking the training are who they say they are? The answer is virtual proctoring.
Virtual proctoring is the use of web-based technology to supervise a task or activity, including online courses, exams, and form completions. By using facial detection and recognition technology, this software allows you to verify the identity of the learner and that the learner follows the session rules. In fact, you can monitor the session to verify that the learner is engaged throughout the activity. Because virtual proctoring uses the capabilities of the learner’s web browsers and webcameras, you do not need to install additional software.
Privacy for Virtual Proctoring
During the session, Integrity Advocate uses Application Program Interface (API) technology to request permission from the user to use the user’s webcam for the purposes of verifying their identity and participation. At the beginning of the process, the system will ask the user to present a government-issued photo ID and alongside their face to the webcam. An image of the driver’s license is then digitally stored in an encrypted format to verify the user’s identity. Once verified, the encrypted image file is permanently deleted from the database, and all encrypted driver’s license images are purged within 24 hours of the course being completed.
Online courses and orientations allow workers to complete training before they arrive on their work sites. This not only minimizes the loss of productive time, but it also decreases the time it takes to prepare and organize training content, book training facilities, and grade exams. With virtual proctoring, you have the ability to supervise worker training from anywhere without the cost and hassle of in-person sessions.
One BIS Training client saved millions of dollars by taking their orientation online with virtual proctoring. This sample budget comparison, modeled after a client’s project, illustrates the possible cost savings.
As the user’s webcam records the session, the software spots deceptive behaviors displayed during the session.
Virtual proctoring flags deceptive behavior during training sessions. Examples of such behavior include a user placing images in front of the camera or a new person appearing after the user showed their ID. In monitoring and flagging these types of behaviors, the virtual proctoring software helps you identify and prevent unethical behavior early in a worker’s career. When the software identifies questionable behavior, system administrators then review the flags to clear or follow up on them.
As you can see in the data below, virtual proctoring software will catch problems with administrative tasks, participation, and deception.