Canadian Centre for Occupational Health and Safety (CCOHS)

Accident Investigation e-Course

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An investigation is an 'after the fact' response. It is a process that uncovers hazards or problems that can be eliminated so similar events will not happen in the future. This course is an introduction to accident investigation. It presents a practical approach to investigating workplace accidents by emphasizing how to find the root cause(s), conduct an investigation, and make effective recommendations to prevent similar occurrences from ever happening again. The course includes case studies and other examples to illustrate the concepts as well practical tools such as sample forms and checklists. Quizzes throughout the course and an exam help to measure and encourage learning.

Topics include:

  • What to investigate and why
  • Being prepared (policies/procedures, team, investigation kit)
  • What to do first (providing medical care, dealing with the immediate risk)
  • How to conduct an Investigation
    • Secure and evaluate the accident scene
    • Collect evidence and gather facts
    • Interview witnesses
  • Analyze and find the 'root cause'
  • Report and Follow Up

Upon completion of this course you will know how to:

  • Be prepared with a policy, team, and investigation kit;
  • Conduct a complete investigation, including how to assess the accident scene, collect evidence and interview witnesses;
  • Conduct an analysis and find the root causes;
  • Report and follow up.

Average time to complete this course is about 50-60 minutes.

Target Audience

  • Committee members, managers, supervisors and workers who may be involved in accident investigation
  • Facility managers, human resources managers, senior managers and others with responsibilities for conducting an investigations or implementing changes resulting from an investigation

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