When the Heat is On: Persuasive Speaking on Environmental Risk, Controversies, and High-Stakes Topics:
This course provides you with tools to effectively communicate environmental risk-related and other controversial issues to a broad range of audiences. Learn how to gain the edge in challenging situations like a politically charged environment and other difficult presentations. Even when there is mistrust and anger in the room with these skills you can build trust and credibility for you and your organization.
Through lecture, sharing, practice, exercises, role-plays, and demonstrations, you will learn communication techniques that excite, inspire and persuade. Position yourself and your organization as the thought leader on your topic by learning the techniques taught in this workshop. Do not miss the chance to improve your communications by getting valuable, hands-on advice so that the next time you get up to speak, your audience will STOP, LOOK, and LISTEN.
Special format: Participants can take just the first day or both days of instruction, depending on their specific job related roles and responsibilities.
Part 1 is just the first day which focuses on communication skills for occasions when there is time to prepare in advance of an event, such as a formal briefing or prepared speech.
Part 2 incudes both first and second day: The second day focuses on the advanced skills for making impromptu presentations. You will learn how to present yourself and your information in the best possible way with techniques used by professional speakers. Having the ability to think on your feet and to quickly articulate your thoughts when you have to ‘speak in the moment’ is a vital skill, especially in communicating about environmental risk and other controversial, hot topics.
Attendees will receive a manual containing workshop proceedings and reference material.
This course is suitable for a wide variety of professionals including environmental risk managers, EPA personnel, regulators and/or media stakeholders, pubic involvement agencies, remedial project managers, installation environmental program managers, technical experts, engineers, scientists, health and safety personnel, natural resource personnel, environmental planners, public affairs officers, attorneys, and others who are called upon to communicate in difficult environments and who need to persuade when doing so.
The focus for Day 1 is communication skills for those occasions when there is time to prepare in advance of the event. Day 1 covers:
- Having open discussions on controversial topics such as environmental risk management.
- The reasons why environmental risk and other controversies present unique and difficult communication challenges.
- Audience analysis.
- Developing effective formal briefings (using three different models).
- Writing effective one-page briefing sheets.
- Delivering a motivational speech when you need to inspire action.
- Individual practice sessions reinforcing skills learned.