Northwest Environmental Training Center (NWETC)
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NWETC - Writing Policies and Procedures-April 19-20, 2016
Clear, concise, and current policies and procedures save time and money, reduce confusion and liability, and stabilize staff action despite turnover. In this two-day workshop, any staff member will learn to write rules and directions that people can understand and use. The course prepares participants to think through policies and procedures, task outlines more effectively, and write them in a more readable style. Come learn the most popular format for policy and procedure writing in Washington State - adopted by various state agencies, counties, cities, and corporations. After completing this course, participants will be able to: Write clear, concise, and current policies and procedures that people can understand and use.Diagnosing Common Policy Writing Problems
Typical mistakes to avoid while writing policies and procedures
Defining Policies and Procedures
Information that belongs in a policy, procedure, and task
Formatting Policies
Major components of the "headline" policy format to create office policies
Formatting Procedures
Major components of the "playscript" procedures format to create office procedures
Formatting Tasks
Major components of the "cookbook" task format
Numbering System
An easy method to build simple numbering systems from a manual`s table of contents
System Maintenance
Easy-to-follow steps to keep a system from going out of date or getting overloaded