Datamatix Group training

Improving business processes is vital for organizations to thrive in today"s relentlessly changing and globally competitive marketplace.  One approach that emerged to adapt with the rapid change and dramatic improvement is Business Process Reengineering (BPR).  This approach increases productivity and efficiency through redesign, innovation and the empowerment of modern technology.  This program will enhance your critical skills needed to execute BPR within your organization. The topics covered will enable you to use case-driven approaches utilizing proven tools and strategies for successful reengineering initiatives.

Today’s aviation industry requires employees to possess unparalleled skills and competencies that will surely put them on top of the race. Datamatix Certified Aviation Development Program equips you with the fundamental elements of technical and behavioral competencies required by the aviation industry before you plunge into becoming an airline staff!

To survive, thrive and grow in today’s turbulent economy, even strong performing organizations need to be alert, proactive, on top of their game, and agile enough to respond quickly and effectively with the challenges. The Datamatix Certified Strategic Planning Program is designed to reinforce the core competencies and skills of strategic leaders in order to be resilient in the fast-changing milieu of the global business.

As new innovations in the service industry emerge, individuals and organizations find ways to keep pace with the challenges. The Datamatix Certified Customer Care Excellence Program aims to reinforce the knowledge and skills of every professional who is dealing with customers- from the top-level management to the front line staff. This program applies holistic approaches, which explicitly identify and define areas where improvement has to take place. One of the fields which will be highlighted under this program is the Customer Relationship Management (CRM) System, which fosters a greater sense of customer accountability trending towards sustainable organizational growth and profitability.