Our customer service ensures that all customer requests and repair orders are processed expertly and professionally. The customer service team is able to impress with its competence and qualification. NIVUS places the focus on customer satisfaction. Even high-quality measurement systems may fail or functions may be impaired due to various factors. From this point on, the NIVUS customer center provides skilled assistance when you need it. We place...
You want quick and direct assistance in case of problems with your measurement system. Our hotline is available on the phone from Monday – Thursday between 8:00 and 17:00 CET and Friday between 8:00 and 15:00 CET.
Here you can request a service technician, easily and for your convenience. Our service team will contact you immediately. In order to ensure rapid processing we kindly ask you to describe the purpose as thorough as possible.
After many years of operation even the most powerful measurement systems may fail from time to time. Improper operation or inappropriate handling may lead to instrument failure as well. In such cases the NIVUS maintenance service is there to help you quickly and without unnecessary administration.