PEAK Scientific Instruments Ltd services
Services
Peak Protected] - World Class Generator Care
Safeguard your lab gas supply with our range of generator maintenance plans. Dedicated Peak engineers supporting you locally, wherever you are. Flexible payment terms, multi-year and multi-generator discounts. Peace of mind and managed running costs for long hassle-free generator life.
Complete Protected Plan
Complete Protected is Peak Scientific’s world-class after sales care package specifically designed to give you complete peace of mind, priority access to worldwide technical support and a guaranteed on-site response time of under 48 hours in the US & UK, in the untimely event of breakdown.*
Fixed Price Preventative Maintenance
Periodic maintenance of your generator is essential to ensure that any potential issues, which may occur due to general wear and tear, are avoided and it continues to perform to its specification. To keep your generator operating at its best, Peak Scientific has created a Fixed Price Preventative Maintenance (FPPM) plan, which will help you to better manage your generator’s maintenance costs and minimize inconvenience.
Replacement Parts and Paid Visits
Only genuine Peak parts are tested and approved for Peak gas generators. Reduced downtime with same day shipment from our ISO 9001 manufacturing center. Dedicated Peak Field Service Engineers can visit to fix your generator on-site. Avoid the risk of damage or compromised performance with inferior components
Installation & Operational Qualification (IQ/OQ)
We understand the increasing need for validation and regulatory compliance. With customer service and support at the very core of everything we do, we have developed a comprehensive Installation and Operational Qualification certification, for customers who require this additional certified assurance for their analytical applications.
Product Installation
Peak’s installation service offers a convenient and hassle free generator configuration giving you the reassurance that your generator has been set up to function correctly and efficiently.Our install service also benefits you and your lab by greatly reducing the risk of breakdown resulting from incorrect set-up of your generator.The life span of your gas generator will also be assured if installed by one of Peak’s dedicated Field Service Engineers.
