PEAK Scientific Instruments Ltd services

Our service and support is always close to hand with offices on every continent and dedicated Field Service Engineers located throughout the world. In the unlikely event of a break down please select your country location from the list below and a member of our team will be on hand to assist you.

FlexFlow is a unique alternative to traditional packaged nitrogen gas supply for your laboratory, giving you the best of both worlds. All the convenience, safety and consistent supply of a generator, but without the worry of maintenance and ownership, and all for a low monthly cost.

Like all equipment, from time to time replacement parts will be required as part of regular scheduled maintenance, or general wear and tear. We want you to have total confidence in your generator, safe in the knowledge that it is performing to its optimal standard and will have a trouble-free, long life. [Peak Protected] offers a comprehensive Replacement Parts service, with a dedicated team trained to make sure the correct part is provided for your specific model.

Safeguard your lab gas supply with our range of generator maintenance plans. Dedicated Peak engineers supporting you locally, wherever you are. Flexible payment terms, multi-year and multi-generator discounts. Peace of mind and managed running costs for long hassle-free generator life.

Complete Protected is Peak Scientific’s world-class after sales care package specifically designed to give you complete peace of mind, priority access to worldwide technical support and a guaranteed on-site response time of under 48 hours in the US & UK, in the untimely event of breakdown.*

Periodic maintenance of your generator is essential to ensure that any potential issues, which may occur due to general wear and tear, are avoided and it continues to perform to its specification. To keep your generator operating at its best, Peak Scientific has created a Fixed Price Preventative Maintenance (FPPM) plan, which will help you to better manage your generator’s maintenance costs and minimize inconvenience.

Only genuine Peak parts are tested and approved for Peak gas generators. Reduced downtime with same day shipment from our ISO 9001 manufacturing center. Dedicated Peak Field Service Engineers can visit to fix your generator on-site. Avoid the risk of damage or compromised performance with inferior components

We understand the increasing need for validation and regulatory compliance. With customer service and support at the very core of everything we do, we have developed a comprehensive Installation and Operational Qualification certification, for customers who require this additional certified assurance for their analytical applications.

Peak’s installation service offers a convenient and hassle free generator configuration giving you the reassurance that your generator has been set up to function correctly and efficiently.Our install service also benefits you and your lab by greatly reducing the risk of breakdown resulting from incorrect set-up of your generator.The life span of your gas generator will also be assured if installed by one of Peak’s dedicated Field Service Engineers.