Raftelis services

Strategic Services

Technology Strategic Planning

Utilities are constantly seeking to do more with fewer staff and limited revenues. At the same time, utility strategies often require fully implemented and integrated information solutions to help achieve their goals and measure progress.

Strategic Planning

Organizational goals change over time due to external influences and economic drivers. Sometimes strategies and goals need to be reset because progress has occurred or time has passed and it is apparent that it is time to re-establish the organization’s guidance documents.

Business Intelligence

The discipline of improving utility performance requires an attainable vision, clear strategies and the ability to monitor progress. Mature utilities measure performance on strategic initiatives and the resulting business outcomes, without getting buried in trivial data and piles of meaningless paper. They utilize key performance indicators (KPIs) and tools that let them query up-to-date information to help make business decisions.

Project and Program Management

Projects are successful because they are managed to success. Project management is a critical factor in delivering a project on-time and on-budget with the desired performance.

Operations Management

SCADA Master Planning

The life span of a SCADA/Control system is relatively short. System upgrades introduce greater functionality while aging systems face concerns with compatibility, continuing support and availability of replacement parts. While some utilities update systems, others are applying control systems to optimize processes; capture operational data for planning and decision making; and integrate with business systems for enterprise-wide improvement.

Design, Bid and Construction Services

Today’s electrical and SCADA systems do much more than provide power and control for water treatment processes. Reliable control and electrical systems are a required to optimize energy and chemical use, collect data for regulatory reports, or attain sophisticated asset and maintenance management. Delivering a system to achieve those goals involves thousands of details. Westin’s proven approach and experienced professionals work with you to ensure that your systems meet your unique operational and business needs.

ODMS

Whether producing regulatory reports, planning capital projects, or validating billing, utilities need data they can trust and a simple way to access it. The challenge boils down to three basic issues: access, effort and accuracy. In many cases, information must be extracted from a proprietary SCADA database or from spreadsheets on various servers and drives. When data is collected and entered by hand, accuracy is questionable. And, when data is difficult to consolidate and format, processes can extend until information is beyond the date when it is meaningful for daily decision making or long-term planning.

SCADA Maintenance

Success or failure of any SCADA component can profoundly effect the ability to maintain service levels. Proactive maintenance treats the SCADA system as a mission-critical asset, applying basic principles of asset management to protect your investment.

Telecommunications

Business strategies, and the technology used to deploy them, depend on effective, reliable and secure networks. Westin helps you develop the technical foundation you need to meet your business needs today and tomorrow. We apply our proven experience to design and implement networks for your specific enterprise needs. By designing for high availability, accessibility and security we ensure the confidence you need to conduct business and operations safely and effectively – whether in the office or on the go. Westin’s network and communication engineering services help you meet business and operational needs with effective, affordable solutions.

Security Services

Protecting critical infrastructure requires commitment – to security, to planning, and to long-term change. Westin helps you design and implement measures to plan and prepare for disaster scenarios as well as secure facilities, systems, and business information. Westin pairs extensive experience in operations and control with knowledge of business continuity, vulnerability assessments, security system design, and disaster recovery to help you ensure the continuity of critical infrastructure.