CloudSense
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CloudSense software

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CloudSense - Commerce & Subscriber Management Software

Solutions Sales for your teams Digital Commerce for your customers. CloudSense empowers your people to launch, sell and fulfill faster, and gives your customers and partners convenient buying journeys, forever.

CloudSense - Digital Commerce Software

Today your customers value convenience over product and price. To thrive, you need to tap into your customers’ craving for convenience with personalized offers, quick, low-click customer journeys and friction-free subscriptions.

CloudSense - Enterprise Configure Price Quote (CPQ) Software

Supercharge your sales performance by guiding your sales teams through the CPQ and proposal process with lightning-fast speed and pinpoint accuracy. Get unprecedented visibility and take control of your product configuration and quote pricing. Rip up the rulebook and take your new services to market with unparalleled speed and make pricing changes in moments, not months. CloudSense Enterprise Configure Price Quote (CPQ) transforms quoting accuracy, accelerates sales cycles and slashes pricing and product selection errors. Revitalize your sales to transform productivity and see your deal size swell through tailored cross-sells and up-sells. The result? More booked revenue and happy customers.

CloudSense - Contract Management Software

Don’t let disconnected systems, siloed data and manual processes derail your organization’s Contract Management processes. With an innovative Salesforce Contract Management solution your organization can manage risk, proactively meet deadlines, maximize contract values and realize surprising savings. CloudSense is the 100% Salesforce-native Contract Management solution, built to automate and accelerate your entire contract lifecycle, so you can close business quicker. Empower your sales teams with self-service tools and save your legal department valuable time through automated end-to-end Contract Lifecycle Management – right from contract generation, negotiation and approvals to signature, obligation management and renewals.

Orchestrator - Order Management Software

For your customers, the sale is just the beginning of the journey with your company. To thrive, you need to provide convenient, friction-free experiences for every customer’s lifetime. But, if your organization lacks a joined-up commerce platform, the disconnect between your sales and delivery will inevitably leave you struggling to provide a seamless ongoing service.

Salesforce - Commerce Cloud and Subscriber Management Platform Software

CloudSense is proud to be built on the scalable, reliable and secure Salesforce Platform. We’re passionate about extending the world’s leading CRM platform so you can launch, sell and fulfill the entire customer journey on Salesforce.

Einstein - Commerce and Subscriber Management Platform Software

Unleash the power of AI across your organization and empower your teams to work smarter, not harder. Embrace big data with Einstein and Genius to uncover hidden insight, exploit new opportunities and guide users to the best actions every time with intelligent recommendations. Empower your sales, marketing and customer service teams with the insights they need to exceed customer expectations and make decisions with confidence. Discover problems before they impact your customer experience, then intelligently automate resolutions with CloudSense Genius to deliver outstanding, frictionless customer experiences.

Salesforce - IoT Cloud Software

Make customer interactions more meaningful by connecting everything to Salesforce and put your data to work. Grow your business in a whole new way by acting on real-time data from connected devices with context-driven actions. Take automation to the next level by enabling business users to easily create and manage orchestration rules with clicks and logic, not code. Automatically trigger actions to resolve customer issues before they even become aware of them and transform customer experiences proactively. Turn real-time IoT data into innovative strategies to better serve your customers through improved product offerings, customer service, marketing campaigns and sales strategies. Proactively engage with customers through automated workflows and triggered actions based on real-time data from devices, sensors, and applications.

Salesforce - Service Cloud Software

Delight customers with intuitive customer care. CloudSense enhances Service Cloud to provide a true omnichannel service console designed to transform agent productivity into new revenue streams. Gain a single 360-degree view of all customers, detailed order history and subscription information on one interface. Enable customer self-service and ensure service excellence through proactive customer care – reduce operating costs, increase first contact resolution rate and slash average handling times.